A complete payments dashboard
A payments dashboard with extended information about each account, driver, job, and payments, helping with reporting and fraud prevention.
Take card payments for bookings by phone, online, or in-car
Our Stripe solution enables you to take 3D Secure payments for bookings made by phone, WebBooker, or Passenger App. We also offer a card reader solution for in-car payments (Powered by Sumup).
PCI compliant, safe, and user friendly
The optional card module uses Stripe, a world-leader online payments provider offering an established product fully PCI compliant, safe, and easy to use.
A complete and easy-to-use accounts & billing platform
With the optional ‘Online Banking’ module, you can create a bank transfer file to make direct bank-to-bank payments to drivers, and you can create a direct debit file to take payments from drivers directly.
- Email, print, and export driver and account statements
- Keep track of all payment transactions in one place
- Enable driver payments via the Driver App from their own mobile phones
- Charge Accounts for balances due from credit card details saved in the system
With the optional ‘Online Banking’ module, you can create a bank transfer file to make direct bank-to-bank payments to drivers, and you can create a direct debit file to take payments from drivers directly.
Take card payments for phone bookings with a payment link
Take 3D Secure payments for phone bookings with our PayLink solution, which sends a link to the passenger to enter their card details into a secure web portal (Powered by Stripe).
There’s no need to take card details over the phone, and 3D Secure will protect the payment against fraud, fewer issues with PCI compliance, and operators can take bookings faster with fewer opportunities for errors.
Choose to send the link by text or email.
Additional phone booking payment options
There is an additional range of phone payment options to give you flexibility. Contact us to know more about those options.
The phone payment solution also supports a range of features, including:
- Pre-authorisation: allow room for extra charges such as waiting time or for Faremeters;
- Delayed charge for advance bookings: choose to collect funds after the trip once the trip has been completed;
- Or collect the funds at the time of booking.
With the optional ‘Online Banking’ module, you can create a bank transfer file to make direct bank-to-bank payments to drivers, and you can create a direct debit file to take payments from drivers directly.
Enhanced reporting and admin dashboard
A comprehensive payment dashboard allows you to keep track of all card payments, enabling you to identify potentially fraudulent activity, generate reports and statistics, and much more.
The dashboard gives you a range of options for handling and managing card payments. It allows you to manage customer card payments separately from account payments, helping with accounting and avoiding confusion with HMRC.
- Record and report jobs paid by credit card separately from account jobs;
- Pay drivers for cashless jobs separately than account jobs, with the option to pay drivers for cashless jobs as soon as the payments are cleared, daily, weekly, or at any other interval (*available on Stripe only);
- Set up unique commission rates for cashless payments, for example, using cash commission rates plus charges to cover credit card processing fees;
What are Stripe’s transaction fees?
We have been able to secure preferential rates with Stripe, and below is an indication of the fees. Please note those fees can change and go up as well as down and the list below is not a guarantee, it is just a guide, and we aim to keep it up to date.
However, other payment providers charge significantly higher rates, so you can use the fees below to easily estimate how much you can save if you move to Stripe today.
To discuss this in more detail, please get in touch today, email us at sales@cordic.com
| Card Type | Fee per transaction | Fee on transaction Amount |
|---|---|---|
| All EEA Consumer debit and credit cards (except for American Express) | £0.17 exclusive of VAT £0.20 inclusive of VAT | 1.00% exclusive of VAT 1.20% inclusive of VAT |
| All EEA Commercial debit and credit cards (except for American Express) | £0.17 exclusive of VAT £0.20 inclusive of VAT | 1.70% exclusive of VAT 2.04% inclusive of VAT |
| Card Type | Fee per transaction | Fee on transaction Amount |
|---|---|---|
| All non-EEA cards (except for American Express) | £0.17 exclusive of VAT £0.20 inclusive of VAT | 2.90% exclusive of VAT 3.48% inclusive of VAT |
| American Express | £0.17 exclusive of VAT £0.20 inclusive of VAT | 3.20% exclusive of VAT 3.84% inclusive of VAT |
How does this solution help me avoid problems with HMRC?
Our Stripe payment platform allows us to process, record, and report passenger card payments separately than other credit card payments (such as account work), which is important because account work is a different service that fleets offer to drivers, and that has tax and emplyment implications.
Employment Law
Account customers are tendered by the operators and subcontracted to drivers, with rates decided and set entirely by the operator, reducing the drivers’ opportunity to earn more.
Therefore, if credit card work is mixed with account work, it could seem as if the operator exerts much more control over the driver’s earnings than they actually are.
VAT Investigation
If HMRC sees card payments as account payments, then HMRC will expect VAT to be paid by the operator on such payments. Therefore, it is important to demonstrate that cashless customer payments are different from account work.